MY ORDER WAS MARKED DELIVERED BUT IT'S NOT HERE.Updated 2 months ago

If no one was home at the time of delivery, the carrier may leave your package in a safe location. We recommend checking around your home and with your neighbors or building management to see if they’ve received the package on your behalf.

Please also take a moment to double-check the shipping address in your order confirmation email to make sure everything is correct.

Occasionally, packages may be marked as delivered but can take a little extra time to arrive. If you’re still unable to find your package after 2-3 days, we suggest reaching out to the carrier directly for more information.

If you need any further assistance, don’t hesitate to email our team—we’re here to help!