WHAT IF I RECEIVED INCORRECT ITEMS IN MY ORDER?Updated 2 months ago
Don’t worry—we’ll take care of it as quickly as possible!
To help us resolve the issue, please send us your order number and a short video showing the items you received. If the correct item is still in stock, we’ll happily send you a replacement via standard shipping at no extra cost.
If the item is out of stock, you can choose between receiving store credits or a refund to your payment account.
Your satisfaction is very important to us, and we’re here to ensure everything is sorted for you!