What should I do if my shipping carrier contacts me about CPSC information?Updated 2 months ago

If your shipping carrier (such as DHL, FedEx, or UPS) contacts you requesting CPSC information or import documentation, there's no need to worry. Simply choose one of the following options:

• Provide the carrier with this exemption code: CPSC Disclaim A Intended Use 130.006
• Ask the carrier to contact us directly. Our team will work with their customs brokers to provide any required information and help clear your shipment as quickly as possible.

In most cases, we've already submitted the necessary customs documentation, so no further action is required on your part unless your carrier reaches out.