HOW DO I RETURN MY DEFECTIVE JEWELRY?Updated 2 months ago

i) If you encounter any manufacturing defects or damage to the product that occurred from regular daily use within 1 year from the date of purchase, please initiate the claim by sending an email to our customer care team at [email protected]. Please include your order number, product title, details of your concern, and pictures/videos of the defective item for assessment.

ii) Once we've confirmed your eligibility for warranty, our customer service team will contact you and guide you through the next steps.

iii) Please note that the cost of re-shipping the product in exchange will be covered by the customer. You may choose your preferred shipping option for the return journey, whether it's express or standard shipping.