Missing, incorrect, or damaged? Let’s make it right.
We're sorry to hear about the defective item you received. To assist you, please email us with your order number, and send us a short video showing the defect, which will help us in dealing with the issue with our manufacturer and in providing you wi
Don’t worry—we’ll take care of it as quickly as possible!. To help us resolve the issue, please send us your order number and a short video showing the items you received. If the correct item is still in stock, we’ll happily send you a replacement vi
i) If you encounter any manufacturing defects or damage to the product that occurred from regular daily use within 1 year from the date of purchase, please initiate the claim by sending an email to our customer care team at [email protected]. P
Shipping costs are non-refundable. However, if your item is incorrect due to a mistake on our part, we will cover both the return shipping and the re-shipping cost. If you have any concerns or need assistance with your order, please feel free to reac