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Policies

Clear policies on privacy, cancellations, and returns.

WHAT IS YOUR CANCELLATION POLICY?

Orders can be canceled within an hour of being placed. After this time, we may not be able to cancel your order as it could already be in processing or on its way to shipment. If you’d like to request a cancellation, please email us at support@askand

WHAT IS YOUR SHIPPING POLICY?

We ship internationally to most countries, and all orders are dispatched from our fulfillment center in Singapore, operated by our dedicated team to ensure a seamless shipping experience. Shipping fees (if applicable) will be calculated and displayed

WHAT IS YOUR RETURNS & EXCHANGE POLICY?

We accept returns or exchanges for eligible products returned within 14 days of receiving them. Here’s how it works:. Eligible for Returns and Exchanges:. Not Eligible for Returns and Exchanges (for hygiene reasons). These items are marked on their p

WHAT IS YOUR PRIVACY POLICY?

Ask & Embla is committed to protecting the privacy and security of our customers, site visitors, and their personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit and/or make a p