What’s eligible and how it works.
If you ordered the wrong item/colour/size, please reach out to our customer support team within 14 days of receiving your order to initiate a return or exchange. This 14 day window begins from the day your order is successfully delivered.To qualify f
To initiate a return, please ensure:. Simply email our customer support team at [email protected] with your order number and details of the item you’d like to return, and we’ll guide you through the process. Important Notes:. Eligible for Retur
We accept returns and exchanges on the following items:. Additionally, please note that each product description page will indicate if the item you purchased is eligible for a return or exchange. If you have any questions or need assistance, feel fre
For hygiene and sanitary reasons, we do not accept returns or exchanges on the following items:. We appreciate your understanding and are happy to assist with any questions regarding our return and exchange policies!
Customers can select the shipping method of their choice for both return shipping and re-shipping of exchangeable items. The total duration is determined by what they have chosen for both journeys.We highly recommend choosing a trackable shipping ser